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Hangövägen 25, Hus 2, Plan 8 115 41, Stockholm, Sweden

FAQ

Setting up

 
  • How do I get a profile in AITOPYA?

  • On which operating systems can you access AITOPYA and what do you need to be able to use the app?

  • In which language is AITOPYA available in?

How do I get a profile in AITOPYA?

It is very simple! First download the app in Google Playstore or the App store (with Sweden as your country) and then start the app. Choose your language and then log in after verifying your identity with Sweden’s BankID. The rest is history, your history that is, because you are empowered to fill in your personal health profile on your own and save it, in order to start taking part in everything AITOPYA has to offer.

On which operating systems can you access AITOPYA and what do you need to be able to use the app?

AITOPYA is now available for both Android and iOS, so all you need is a smartphone or tablet running on either of the aforementioned operating systems.

In which language is AITOPYA available in?

At the moment, AITOPYA is only fully available in swedish and english. We are developing the application further to offer our users more languages such as Dutch and Arabic, around the world. This is all thanks to our splendid multilingual team!

Using AITOPYA

 
  • How can I change details in my profile?

  • How do I get diagnostic suggestions in AITOPYA?

  • Can I see my search history in AITOPYA?

  • How does AITOPYA actually work?

  • What happens if I forget my password?

How can I change details in my profile?

You can find your profile at the bottom right corner of the homescreen under the avatar human icon. If you press on it, all of your information will appear and you can freely edit your profile before you decide to save it again.

How do I get diagnostic suggestions in AITOPYA?

First you need to log into the app and then press the big button with a white cross on it called “Health check”. Try to answer the questions that you can as accurately as possible, whereupon AITOPYA fairly quickly will analyze your choices and come up with possible diagnoses correlating to the information you have submitted.

Can I see my search history in AITOPYA?

Of course you can! If you press on the “my healthcare visits” tab, you’ll see the different search inquiries you’ve previously made and which information was submitted at that time, as well as what conclusions AITOPYA could come to based on it.

How does AITOPYA actually work?

In short, AITOPYA is based on a medical AI that analyzes the data submitted by the user when answering the questions asked by the app and thereafter possible diagnostic suggestions are being generated as a result of a probability comparison of all the diagnoses that correlate with the symptom pattern created by the patient and their personal background.

What happens if I forget my password?

Forgetting is human and of course we’re anticipating that it can happen even to the best of us. However, since the signing in process is currently being conducted through BankID, do contact your bank and possibly order a new BankID. In the future, to smoothen your logging-in process, we would like to happily announce that we are launching an email login in the app very soon!

Medical

 
  • Is AITOPYA replacing my physician (doctor)?

  • Is AITOPYA as good as Dr.House or Dr.Cox?

  • Can the app misdiagnose me?​

Is AITOPYA replacing my physician (doctor)?

AITOPYA is, as we described earlier, your personal AI-physician and we are not in any way trying to replace doctors. AITOPYA is designed to be a medical support tool for users as well as physicians. While it does feature some knowledge and skills similar to a physician’s, we will always continue working together with real doctors to improve our service. To give you quality care, the human care component is just as important as the digital component, wouldn’t you say?

Is AITOPYA as good as Dr.House or Dr.Cox?

It’s up to you to decide that! Feel free to watch an episode of House or Scrubs and try putting in the symptoms in AITOPYA in secret and then flex on your friends with the result. Just make sure to be accurate with the input in order to give AITOPYA a fair chance to analyze!

Can the app misdiagnose me?

AITOPYA is not supposed to be used as a diagnostic ”answer sheet” to replace physicians. In medicine, nothing is entirely certain until it’s proven to be so and just as doctors can misdiagnose their patients, it’s not possible to rule out misdiagnoses from an app, especially when it’s so dependent on the information that the user provides. You should always consult a healthcare professional to confirm a diagnosis about your condition.

Data privacy

 
  • Is my data being shared with third parties when I use AITOPYA?

Is my data being shared with third parties when I use AITOPYA?

AITOPYA operates within the boundaries of the current European GDPR legislation when it comes to handling personal data and none of your personal data will ever be transferred to a third party without your consent!

 

Miscellaneous

  • Who created the app?

  • AITOPYA's main features are free, so what’s the catch?

Who created the app?

We’re a big team of innovation enthusiasts from different backgrounds and are therefore responsible for different parts of the application’s development. We’ve hired both doctors and medical students who shared their clinical expertise and laid the foundation for its medical database. Then of course we’ve also got incredibly skilled software developers, programmers and graphic designers who realised our vision and packaged it within a neat little app.

AITOPYA's main features are free, so what’s the catch?

AITOPYA is the product of a vision of more equal and accessible healthcare for everybody, because we believe that healthcare is a right, not a privilege. For this reason, we do not charge our users. Definitely, we also have salaries to pay, but instead, we seek investments within the industry and we hope to keep it that way. In order for our vision to become a reality, it’s important that we get as many people as possible to use AITOPYA.

Disclaimer: 

AITOPYA does NOT diagnose diseases, it only suggests probabilities for diseases based on your health profile.